Related Topics

  On-line manual
  Obtain a demo
  Upcoming features

 

Support

  AutoUpdate
  Knowledgebase
  Performance Tuning
  Report a bug
  Revision list
  FAQ

 

Other Products
& Services

  Load Tracker
  Education & Training
  Custom Programming

Report A Bug


Found a problem with @Quote Plus 32? Received an Error or a Program Alert? We appreciate you letting us know about it.


To report a bug, please take a moment to fill out the on-line Bug Report Form below, and we will contact you promptly. Keep in mind that the more details you give us regarding the problem, the easier it will be for us to find a solution.

        Name:
        Company:
        Phone:
        E-mail:
        Contact me by: Telephone E-Mail
        Detailed description of the problem, including:
        • what happened;
        • what you where doing when it happened;
        • can you make it happen again;
        • can you make it happen on other workstations; and
        • anything that you can tell us to help us reproduce this bug.

Note that if you are reporting a Program Alert, above, we also need the following information:
        Error:
        Routine:
        Line:
This information must be provided from the first Program Alert you receive. This is because any subsequent errors are caused by the first error, so only the first error tells us what we need to know. In addition, the Error, Routine and Line information needs to be both complete and exact, or we will be unable to diagnose the problem.


                  

 

Home | Networking | Custom Programming | Web Hosting & Design | Other Services | About Us
@Quote Plus | Load Tracker | Education & Training
Knowledgebase | Information Request

HERO Data Services, 2 Sunshine Drive, Amherst, NY, 14228    Phone: 716.833.1685

This site is best viewed with IE or NS version 4 or later, 800x600 resolution, and 16-bit or higher color.
All material Copyright © 1994-2002 HERO Data Services. All rights reserved.